1. Who we are
Tek Safety and Security PLC is a safety, security and automation company based at Yobek Commercial Building, 1st Floor, H.No. A111B, Addis Ababa, Ethiopia.
2. Information we collect
We may collect information that you provide when requesting a quotation, contacting us or communicating with our team. This may include:
- Your full name and company name
- Phone number and email address
- Project location
- The solution or service you are interested in
- Project details and other information you choose to provide
3. How we use your information
We use personal information only for legitimate business purposes, including:
- Responding to quotation and service requests
- Understanding project requirements
- Preparing technical or commercial proposals
- Arranging site assessments, installation or maintenance
- Providing technical support and after-sales service
- Maintaining necessary business, warranty, accounting or legal records
4. Website forms and service providers
Our website is hosted using third-party infrastructure. Quotation submissions may be processed and stored through Netlify Forms and delivered to our business email providers. These service providers may process information outside Ethiopia depending on where their systems operate.
5. Sharing of information
We do not sell personal information. Information may be accessed only by authorised Tek employees, service providers that support the website or email delivery, and public authorities where disclosure is legally required.
6. How long we keep information
General quotation inquiries that do not become active projects may be kept for up to 12 months. Information relating to active customers, projects, warranties, maintenance, accounting or legal obligations may be retained for longer where reasonably necessary. Spam and irrelevant submissions may be deleted sooner.
7. Data security
We take reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your rights
You may contact us to request access to your personal information, correction of inaccurate information, deletion where legally appropriate, or information about how your data is being used.
9. Cookies and analytics
This website does not currently use advertising cookies. Standard hosting logs and technically necessary browser functions may be used to operate and secure the website. If analytics or marketing tools are introduced later, this policy may be updated.
10. Contact us
For privacy questions or requests, contact us at tekssplc@gmail.com or call +251 969 422 524.
11. Changes to this policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will remain available on this page.
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